The consumer is our inspiration.

We create an experience that engages hearts and minds.

We connect with people emotionally and inform them intellectually, sparking curiosity and rewarding them in the moment.

Human Outcomes

Better human outcomes start with understanding the needs of shoppers, and lead to superior customer engagement at every stage of the journey

Emotional Shopping

Humanize the experience with emotional triggers and rewards throughout the journey

Shopper Navigation

Make it easy and fun to find exactly what you're looking for

Community Commerce

Make it locally and personally relevant to the community

  • Convenience
    & Efficiency

  • Delightfully Entertaining

  • Prioritizes
    Useful Information

  • Makes Decisions
    Easier

  • Rewarding at Every Step

Embedded into Shopper Journeys

We're a dynamic part of shopper journeys and trip types.

Supporting Journeys

Cooler Screens was founded on the core idea that consumers deserve a far better experience than what is available today in brick-and-mortar retail. We call this concept "CX” and it guides all that we do. We view CX as a continuous loop.

Exploring and considering Attracting and finding
Attracting and finding A continuous, data-informed behavioral loop
Discover
Engage
Connect
Selecting and purchasing Exploring and considering
A continuous, data-informed behavioral loop Selecting and purchasing

Meeting the needs of different shoppers

  • Informed Seeker

    Familiar, scan and grab, habitual

  • List-Driven Gatherer

    Task-oriented, budget and planning aware, open to suggestions

  • Casual Browser

    Less familiar, searching to find, scanning for ideas, open to novelty

We deliver content that enables many kinds of experiences based on needs

By shaping more relevant content, Cooler Screens' platform improves the shopper experience.

90%Impact

Customers reported a favorable shopping experience with Cooler Screens

82%Content

Customers found the content that they experienced on Cooler Screens memorable

45%Basket Lift

Customers reported that they bought an item after being prompted by their experiences with Cooler Screens

89%Navigation

Customers found what they were looking for thanks to Cooler Screens

Over 90%

of consumers no longer prefer the traditional way of shopping.

Cooler Screens respects and advocates for the consumer

We believe people should get all the benefits of digital technology without compromising their privacy. Cooler Screens' technology never seeks to identify individuals — and does not gather, use or link to personally identifiable information. Our platform does not support it. Our business model does not need it. Cooler Screens' technology is designed for a rapidly evolving future.

Learn More About Our Approach to Privacy
Global Privacy and Security Design PECB MS Privacy by Design